Dynamic, computer-proficient individuals motivate coworkers, solve problems, and identify solutions to help their companies grow and stay competitive. With increasing office automation and organizational restructuring, having the right business skills and mindset is more important than ever. Personal computers, e-mail, scanners, and voice message systems will allow employees in the business related fields to accomplish more in the same amount of time. The use of automated equipment is also changing the distribution of work in many offices.
Projected employment of business technology careers will vary by occupational specialty. Employment growth in the health care, social assistance, accounting, management, marketing, and business industries should lead to average growth of specialists in these fields.
Developments in business are certain to continue, and they will bring about further changes in the work of business. However, many administrative duties are of a personal, interactive nature and, therefore, not easily automated. Responsibilities such as planning conferences, working with clients, and instructing staff require tact and communication skills. Because technology cannot substitute for these personal skills, great customer service will continue to play a key role in most organizations. |
