Dynamic, computer-proficient individuals motivate coworkers, solve problems, and identify solutions to help their companies grow and stay competitive. With increasing office automation and organizational restructuring, having the right business skills and mindset is more important than ever. Personal computers, e-mail, scanners, and voice message systems will allow business administrative assistants to accomplish more in the same amount of time. The use of automated equipment is also changing the distribution of work in many offices.
Projected employment of business administrative assistants will vary by occupational specialty. Employment growth in the health care and social assistance and legal services industries should lead to average growth for medical and legal specialists.
Developments in office technology are certain to continue, and they will bring about further changes in the work of business administrative assistants. However, many administrative duties are of a personal, interactive nature and, therefore, not easily automated. Responsibilities such as planning conferences, working with clients, and instructing staff require tact and communication skills. Because technology cannot substitute for these personal skills, business administrative assistants will continue to play a key role in most organizations. |