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Online Learning and E-Campus

 

Frequently-Asked Questions

Online Classes

I want to take online classes. Is there something special I need to do first?

If this is your first attempt at Online learning, you should take the READI Assessment.

READI is a tool which helps you determine your level of readiness for taking online courses. You will be asked questions on topics in the areas of how well you can use a computer; how motivated, organized, and self-directed you are; and how you prefer to learn new information. You will even be able to measure your on-screen reading speed and comprehension as well as your typing speed and accuracy.

Your scores on this assessment will not prevent you from being able to take online classes, nor will your scores impact your grades in courses you may already be taking. READI is just being provided by HGTC to help you understand your strengths and weaknesses better as you prepare to learn online. READI is a tool to help you succeed!

When can I start my online class?

The start and end dates of online classes mirror those of the College's on-campus classes. You should have access to your Angel section no later than the first day of class. If you do not, email your instructor for an update on the status of the class.

Where do I find the email address for my online instructor(s)?

A listing of online instructors and their classes is available at:

http://www.heartofgatech.edu/main/EdSrvs/Acad/2006online_course.cfm

You can find their Email addresses and phone numbers at:

http://www.heartofgatech.edu/fac_staff/nemp_printable2.cfm

 

I am receiving financial aid. How do I verify my attendance?

If you need verification of attendance for Financial Aid (HOPE, Pell or VA), you must first meet attendance criteria with your online instructor (Example for HOPE: establish two-way email communications with your instructor, and be active in your Angel course). Once you have met these criteria submit an email request to your online instructor to verify your attendance.

Angel

What is the link to access my classes in Angel?

The url to the Georgia Virtual Technical College (GVTC) Angel Learning Management System is http://gvtc.angellearning.com/.

What are the username and password that I use to access Angel?

We base your Angel username and initial password upon information in your Student Records. A sample Angel username and password are shown below.

Your Angel username consists of "33_" + Your Banner 9000 number.

Your initial Angel password is the same as our username (33_9000XXXXX).

An Example:

Username: 33_900012345

Password:  33_900012345

Once you access Angel for the first time, please remember to change your password in the Personal Information section of Angel Learning.

I have never used Angel before. Is there something that I can read to help me get started?

There is an excellent navigation tutorial located here: Angel Navigation Tutorial

There is also an Online Angel Student Manual.

 

I logged into Angel, but one or more of my classes are missing. What should I do?

There are several instances when this might happen.

  1. The first instance is when your instructor has not made the class available for your use. Email your instructor, if it is an online class, or speak with your instructor at your next class meeting, check on the status of the missing class(es).
  2. The second instance is when your instructor does not use Angel with your class. Not every instructor uses Angel with every on-campus class. Again, please contact your instructor for the status.
  3. The third instance is when you are not registered for the class. Please confirm with your instructor that you are on the current roster for the class.

I tried to login, but I have forgotten my password. What should I do?

You have three options.

  1. On the Angel login page, click the "Forgot your password? " link, and follow the instructions to reset your password.
  2. Contact your Angel instructor to reset your password.
  3. Technical Support.

I am having a technical issue with Angel. Where do I go for help?

From the computer at which you are having problems, please send a Technical Support Request through the GVTC Technical Support System. Someone will contact you with a solution or will forward your request to a higher level of Technical Support.

 

Student Information Email

 

What is the link to access the Student EMAIL?

The url to Heartmail is http://studentmail.heartofgatech.edu/owa

What are the username and password that I use to access Heartmail?

When you are accepted to HGTC you will receive an acceptance letter with your Heartmail username and password listed. If you did not receive your letter, contact your program advisor.

Your initial password is the MMDDYY of your date of birth. We recommend that you change your password upon initial logon.

An Example:

Heartmail Username: dwilli18@student.heartofgatech.edu

Heartmail Password: 033148

How do I get help with Heartmail?

Email or call your program advisor.

Readiness for Education at a Distance Indicator (READI)

What is READI?

READI is a web-based tool which assesses a learner's likelihood for succeeding in an online learning program. READI indicates the degree to which an individual student possesses attributes, skills and knowledge that contribute to success in online learning, including:

  • Self-motivation
  • Time-management skills
  • Self-discipline
  • Reading comprehension
  • Persistence
  • Availability of time
  • Ability to use a computer, printer, software, and the Internet.
  • Typing speed and accuracy

How do I access READI?

The link to READI is http://heartofgatech.edu.readi.info. Your generic username and password to access the assessment are "hgtcstudent". Once you access the assessment, you will create your personal account.

 

 


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